Privacy Policy want to keep in touch with you. We collect and use personal data, in order to communicate with our customers, serve & inform them. The protection of your personal data is very important to us, which is why we assure you that all information is used carefully and kept with great security.

By using the eshop, you agree to the following terms & you give us your consent to collect and use information in accordance with the General Data Protection Regulation 2016/679.

Our company has completed the necessary actions to comply with the provisions of the regulation.

Careful and secure collection and storage of personal data

We do not process anyone's personal data without their consent

Encryption of personal data

Ability to delete at your request

Collection of only necessary data

Compliance with the regulation by the cooperating companies

All personal data is collected by in relation to the products we offer. The personal data we keep in our files are name, surname, contact phone, email, home address (in case of shipping products to your place), order history, date of birth.


Your personal data is communicated internally to our company in the respective advertising & marketing departments, as well as to selected third parties, external partners.

Your personal data is disclosed to selected third parties in the following circumstances:

To edit and answer your questions or to contact you to answer your questions or requests by phone or email

To execute your orders through eshop

To enable you to take part in contests or promotions

To understand and evaluate the interests, desires and changing needs of consumers, to improve the website, current products and / or the development of new products.

To provide personalized products, communications and targeted advertising, as well as product suggestions for you.

For your information we disclose your personal data to third party service providers who perform functions on our behalf, such as hosting the billardi website, are responsible for its operation, are involved in sending newsletters (informative email).


The protection and security of your personal data is an issue of utmost importance for All necessary actions are taken to protect them from abuse, tampering, loss, unauthorized access, modification or disclosure. Only the competent departments of the company as well as authorized associates have access to this data upon our request.

Sensitive personal data (such as credit cards, etc.) is encrypted and transmitted securely (see address bar lock icon) based on SSL (secure sockets layer) security protocol.


We use, collect and process your personal data for specific advertising and commercial purposes.

Update based on your preferences

Response to your requests for preparation of financial offers

Improving the products we provide

Functionality and efficiency of our actions

Verification of the identity of the people who contact us by phone or via email

Providing products targeted based on your preferences and your particular characteristics


Our company compiles a profile with your data if you have given your consent for this action, in the following cases:

Your actions on our site about what you see and how you interact with its content

The digital ads of our company on the internet, whether they look attractive to you

Online contact forms that you fill out

Your actions after receiving the newsletter from our company (if you opened it, if you clicked on the content etc)


We retain your personal data for as long as necessary for the purpose for which they are collected. We examine the active personal data and keep it, the inactive ones are deleted.


Update: we provide you with clear and understandable information about the use of your personal data.

Correction: you can correct your personal information by sending your request to

Deletion: in case you have agreed to keep your personal information in our file, you have the right to request that we delete it by sending your request to