Terms & Conditions
Intellectual property rights
All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions.
It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the company or any other copyright holder. The names, images, logos and insignia representing the online store under the trademark billardi or third parties and their products or services are the exclusive trademarks of the COMPANY or third parties protected by their respective trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.
The company that manages the website billardi.gr does NOT disclose, sell, provide or exchange the personal data of its customers to anyone, unless required by law or a court decision or other public authority.
The details of the users (name, profession, email address, home address, etc.) and their transactions with the online store are considered confidential, as in the usual transactions in a commercial store.
The users, when providing their data in the context of their transactions with the company, consent and accept the forthcoming processing of their above data for the needs of their specific transaction with it, as well as the transmission for this purpose of this data to responsible persons. company employees.
All documents and electronic data that will be exchanged between the parties in the context of the sale will be kept exclusively and responsibly by the company.
Our company ensures that every customer, whenever requested, has the right to access the above personal data, without any financial burden and if he considers that any of his personal information is incorrect, incomplete, or inaccurate, he has the right to request their correction or completion, as well as their deletion, without any delay.
The customer has the right to return the products within fourteen (14) days from the receipt of the order and if this is done without using the products and with the simultaneous shipment of all accompanying items (retail receipt, product card, etc.) and after he has previously informed us in each case about the return via email to firstname.lastname@example.org. Changes are NOT accepted without the proof of purchase and the product tab. The return costs of the products are borne by the customer and the return is made with the courier company of his choice. In case the use of the products is ascertained, they will be sent again to the customer. In case all the terms of the return have been met, the customer is entitled to receive a full refund (which will be made exclusively through a bank after consultation with our company) or the new product of his choice.
In case the customer notices that a product has not been included in his order or is defective, he must immediately inform the company about the event in order to replace or refund the amount corresponding to the product. Changes, replacements or refunds can only be made within 14 days of receiving the order from the customer. After this period no change, replacement or refund is possible.
Order Cancellation - Changes
The user has the opportunity before completing the order to go to the previous page and remove the products from his cart. Once the order is completed, the user can, after consultation with our company, return his product within 14 days from the date of delivery. In a period of offers or discounts can be made only during this period. Seasonal products (Christmas) can not be exchanged after the end of the festive season (changes will be accepted until December 31 of the year purchased and only if this date falls within the time limit of changes, ie within 14 days of receipt of the product ) If the order is received after the end of the offers or discounts or Christmas holidays there is the possibility of change up to five working days from the day of receipt of the package by the customer. In order for such a return to be accepted, the product must not have been used in any way, its condition must be perfect and it must be accompanied by all its proofs (labels, receipt, etc.)